Free course library14 lessons · 4 topics

Data-Driven Improvement and Outcomes

Learn how to choose balanced measures, audit dashboards, and use evidence to improve team performance and outcomes.

Data-Driven Improvement course cover

By Troy Magennis

Lesson 9 of 14 · Measuring Performance and Flow

Finding Opposing Performance Dimensions

Balance measures that pull in different directions so improving one dimension does not quietly damage another.

Lesson notes

Diagram showing opposing dimensions of performance