Free course library14 lessons · 4 topics

Data-Driven Improvement and Outcomes

Learn how to choose balanced measures, audit dashboards, and use evidence to improve team performance and outcomes.

Data-Driven Improvement course cover

By Troy Magennis

Lesson 5 of 14 · Measurement and Data Basics

Theory: Golden Rules of Measuring People and Performance

Use a small set of guardrails to prevent metrics from creating distorted incentives or misleading conclusions.

Lesson notes

Golden rules for measuring people and performance